Monuments Toronto – Save 75% on your Memorial Today
Monument Production & Delivery
INFORMATION WE NEED TO SHIP YOUR MONUMENT:
Information we need includes the cemetery’s name, address, city, state, zip code, phone number, and fax number, also the contact person’s name and e-mail address if you have that. The more information you provide the better and quicker we will be able to process your memorial.
CEMETERY APPROVAL
When you order your monument (headstone or grave marker), our staff will contact the cemetery to ensure your memorial meets their requirements. We will complete the cemetery paperwork and obtain cemetery written approval of your monument. Additional schedule shipment to have the cemetery accept delivery.
PRODUCTION
Production starts after you have approved the template and we receive your payment, and the cemetery has approved the marker. Production takes around 6 – 8 weeks for production and delivery. Custom memorials and memorials with many customized specifications or revisions will add on to production lead time.
Please note that memorials placed during the holidays will experience a production halt for 2 week period due to Christmas/New Year and will increase your memorial production time. Additionally, winter seasons may delay the monument from being delivered and installed.
DELIVERY
Once production is completed and full payment obtained, the marker/monument will be shipped to the cemetery. Free delivery option is for all deliveries to a business address not located in a residence or residential area. Most monuments (headstones and grave markers) made of granite will weigh over 150 lbs and shipped via freight carrier directly to the business address. Monuments weighing less than 150 lbs will be delivered either by freight or our selected courier. The delivery destination must be properly equipped to off load the memorial with professionals that are properly equipped to receive the memorials otherwise it cannot be delivered. Please keep in mind that the freight carrier will contact the business to arrange for delivery. We cannot schedule a delivery time for your memorial.
ADDITIONAL CHARGES
Please note that additional fees will be charged if liftgate service is required for delivery.
If cemetery does not accept delivery of memorial, we will provide a memorial installer to accept delivery and provide assistance with installation. The purchaser is responsible to pay additional fees incurred.
If you choose to have your monument be delivered to a residence there will be additional freight charges. (If you schedule home delivery, verifying cemetery approval is the responsibility of the purchaser.)
WINTER DELIVERIES
Some cemeteries will not accept delivery during winter months. Please keep in mind that snow and ice or frozen ground makes installations impossible. Check with your cemetery to see if they have delivery cut-off dates. Please note that memorials placed during the holidays will experience a production halt for 2 week period due to Christmas/New Year and will increase your memorial production time. Additionally, winter seasons may delay the monument from being delivered and installed.